There are times when a business might need a change in ownership. For instance, there are times when a business is facing a loss in sales among other problems. There are also times when there seems to be a loss of direction or purpose. Something similar has happened with Goettl. Fortunately, Ken Goodrich has bought the company and has made a lot of necessary changes to the company so that it can continue to serve customers in a more efficient manner. When it comes to air conditioning, it is important that an air conditioning company knows how to serve its customers precisely as they need it.
Goettl Building off Rock-solid Foundation
Ken Goodrich has brought taken the time to bring out the strengths of Goettl. Among the things he did to bring out the strengths of Goettl was to get rid of the elements that were bringing it down. This included getting rid of certain employees that weren’t adding anything to the company. Ken Goodrich has also looked at all of the other issues that Goettl was facing which included lawsuits and other issues that it was faced with. Fortunately, none of the proposed legal actions have materialized. This gave Goettl a second chance to really get its act together.
Ken Goodrich has taken the time to come up with a new model for business in which he has people make sure that they have given great service to their customers. For instance, the employers take photos of their work so that Ken Goodrich could inspect the photo in order to see if there are any errors in the set up of the air conditioner unit. He also has his employees run follow ups with their clients so that they see if there is anything else that they need so that they can make sure that the customer is getting high quality air conditioning that is saving them energy and money.